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Privacy Policy

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Privacy Policy

Last updated: April 23, 2026

LegionIQ ("LegionIQ," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, application, and related services (collectively, the "Services").

By using the Services, you agree to the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to information we collect through LegionIQ’s website, user accounts, application features, support channels, and related interactions.

2. What We Collect

We may collect the following categories of information:

a) Account Information

  • Name or display name
  • Email address
  • Password hash and authentication-related data
  • Language, profile, and account preferences
  • Subscription or plan information

b) User-Provided Gameplay and Account Data

  • Information you manually enter into LegionIQ
  • Uploaded or tracked game-related information
  • Progress data, buffs, generals, buildings, troops, champions, council data, and related strategic account information
  • Feedback, notes, preferences, and configuration choices

c) Transaction and Billing Information

  • Subscription status
  • Payment-related metadata
  • Billing events and plan changes

We do not store full payment card details on our servers. Payment processing is handled by third-party payment providers.

d) Technical and Usage Information

  • IP address
  • Device and browser information
  • Log data
  • Session data
  • Approximate location based on IP
  • Interaction data within the Services
  • Diagnostics and error logs

e) Communications

  • Support emails
  • Feedback submissions
  • Referral-related information
  • Responses to product, waitlist, or community forms

3. How We Use Information

We may use your information to:

  • Create and manage your account
  • Authenticate users and secure the Services
  • Provide account-based strategy and progress features
  • Calculate readiness, completion, and recommendation-related metrics
  • Improve product performance, usability, and safety
  • Process subscriptions and manage access tiers
  • Communicate with you about updates, support, billing, and account matters
  • Prevent fraud, abuse, spam, and unauthorized activity
  • Measure referrals, rewards, rankings, and promotional program participation
  • Comply with legal obligations and enforce our terms

4. How LegionIQ Works

LegionIQ is designed to help users analyze and organize strategy-related account information. LegionIQ does not access, automate, or control user game accounts. Our Services rely on user-provided information, user-managed tracking, and related data entered into the platform.

5. Legal Basis for Processing

Where applicable, we process personal information on one or more of the following grounds:

  • Your consent
  • Performance of a contract
  • Our legitimate interests in operating and improving the Services
  • Compliance with legal obligations

6. How We Share Information

We may share information with:

  • Service providers that help operate the Services, such as hosting, analytics, email delivery, authentication, and payment providers
  • Legal, regulatory, or governmental authorities when required by law
  • Advisors, auditors, or professional service providers under confidentiality obligations
  • A successor entity in connection with a merger, acquisition, financing, restructuring, or sale of assets

We do not sell your personal information to advertisers.

7. Referral Program and Leaderboards

If you participate in referral features, we may process referral-related information to:

  • Attribute successful referrals
  • Calculate earned rewards
  • Determine ranking or percentile placement
  • Administer promotions and prize eligibility

We may display limited referral-related rankings or percentile positioning inside the product, subject to program rules.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Services
  • Maintain your account
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

We may retain limited records for fraud prevention, security, or audit purposes even after account closure.

9. Security

We use reasonable technical and organizational safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request portability where applicable

To exercise these rights, contact us at hello@legioniq.io.

11. International Users

Your information may be processed and stored in countries other than your own. By using the Services, you understand that your information may be transferred to jurisdictions that may have different data protection laws than your country of residence.

12. Children

The Services are not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children in violation of applicable law.

13. Third-Party Services

The Services may integrate with or rely on third-party providers. Their privacy practices are governed by their own policies, and we encourage you to review them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the Services or by other reasonable means. The “Last updated” date at the top indicates the latest revision.

15. Contact

If you have questions about this Privacy Policy, contact:

hello@legioniq.io